Security Surveillance and Control Manager

Company: Walt Disney Parks & Resorts

Location: Lantau Island, HK, Hong Kong
Job Description
Security Surveillance & Control Manager HK Disneyland
Job ID: 95727BR-1
Career with a Difference.
Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you
the opportunity to participate in comprehensive training and experience excellent career development opportunities.
Interested in a career with a difference? Join us now!

Handle Security related incidents and Guest issues, and to ensure incidents reported to Security Operations are properly handled
Establish strategies to achieve goals and development objectives defined by Security Special Services Manager
Supervise Security Surveillance and Control team to ensure team members are performing duties as established in Operating Guides and Work Manuals
Maintain efficient and effective communications with team members. Monitor and provide performance feedback to them
Be accountable for the systems, procedures and setup at Security Surveillance and Control Team. Regular review and identify opportunities for improvement
Maintain the best practice of security surveillance and control and implement the high quality of Guest services for both internal and external Guests

Basic Qualifications
At least 5 years relevant experiences
Must possess Security Personnel Permit and Law enforcement background is preferable
Capable to coordinate with related working partners so as to maintain smooth operation and to ensure the Safety and Security of all Guests and Cast Members
Understand Security related issues and trends, both locally and globally
Strong communication, analytical and problem solving skills
Good Security/ Control systems and Counter-surveillance techniquePreferred Qualifications
Law enforcement background is preferable

Required Education
Tertiary educated