Branch Manager - Maidstone

Employer: G4S
Location: Maidstone
Closing Date: May 30, 2014
Job Reference: G4S/CD/3723
Package Description: Annual Leave, Life Assurance, Pension, Car or Car Allowance

Job Introduction:
G4S is the largest secure solutions company in the world, the second largest private employer on the London Stock Exchange and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

Main Purpose of Job
To manage branch resources and work processes to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch. To continually review and improve branch profitability and security through the development of the management team.

Role Responsibility:

Customer Focus
Makes regular visits to local customers served by the branch, retains the customer base and prices temporary and local contracted work.
Ensures that all staff maintains a high level of customer care (to contractual requirement) by monitoring service levels and ensuring that corrective action is taken as appropriate.

Sets, monitors and manages the branch budget, delegating accountability where appropriate.
Sets and agrees clear objectives with subordinates, regularly monitoring their performance and taking action to correct shortfalls.
Recommends capital expenditure to the Regional Operations Director and has a revenue expenditure limit.

Optimises resources and continuously reviews the operations within the branch to improve profitability and customer service, managing change where necessary.
Drive a lean culture through the branch.

Best People
Analyses training needs for all staff ensuring that training complies with Company policy and is monitored for effectiveness. Coaches staff where appropriate.

Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained. Where necessary making regular checks in all parts of the operation including the branch site, vehicles and customer premises and ensuring that all security equipment is maintained.
Deals with disciplinary matters, including dismissals, and appeals and grievances in line with Company policy. Informs staff of changes in terms and conditions. Ensures appropriate consultation with TU/Staff Representatives.

Collaboration and Teamwork
Leads the branch management team and motivates staff through the team. Holds regular management meetings and communicates to all branch staff through staff briefings.

The Ideal Candidate:
Strong Commercial background
Excellent man-management / people skills
Profit & Loss experience
Proven experience in customer service
Experienced in people management in a Trade Union environment
Logistics professional
CPC qualified
Lean Management Understanding

Apply for this job