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Assistant Security Manager

Recruiter: Fairmont Southampton
Location :   Bermuda
Closes 23 March 2015
Ref SHP00725

Assistant Security Manager
Supervises and coordinates the activities and Security Officers to maintain the security and safety of guests, employees and property.  Conducts briefing and coordinates training and special assignments as required.

Hotel Overview: Reigning from Bermuda's highest point, over a majestic 100 acre estate, The Fairmont Southampton is located on the southern shore of Bermuda. The Fairmont Southampton has been the island's premier luxury resort since its opening in 1972 and is regarded as a leader in the hospitality industry on the island.

Summary of Responsibilities:
Reporting to the Director of Loss Prevention & Safety, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offers professional, engaging and friendly service
  • Assigning and supervising the daily operations of  the Department
  • Assisting with recruiting, training and developing team; includes  performance evaluations
  • Assisting with maintaining and processing all 'hard key' requests from other departments, and managing the key files
  • Assisting with maintenance of alarms internal/external, and surveillance equipment, fire and life saving equipment and reporting defects immediately
  • Assisting with maintaining integrity of Lost and Found Items, and disposal of such items in accordance with the hotel's policy
  • Assisting with fire drills, and general evacuation procedures and the subsequent training in these disciplines; maintain equipment  
  • Assisting with general maintenance and updating of all security files, radio distribution
  • Enforcing and following department policies, procedures and service standards as well as all Health and Safety policies
  • Enhancing job knowledge: participating in educational opportunities, reading related publications etc. 
  • Other related duties
  • 3 years previous related experience including  a minimum of one year in a supervisory capacity
  • Knowledge of alarm and fire systems, security and health and safety procedures and practices etc.
  • Valid drivers licence (Heavy Truck)
  • Exceptional communication (verbal and written), interpersonal, teamwork, observation and problem solving skills
  • Proven guest service skills
  • Must be alert, accountable, reliable and flexible
  • Able to work efficiently under presssure and cohesively within a team in a fast paced multi-cultural environment
  • Computer literate in Microsoft Office Suite of applications required
Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:   Applicant must be legally eligible to work in Bermuda. 

About Fairmont Hotels& Resorts
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!