Ministry Of Defence Guard Service

Employer: Ministry of Defence
Location: TBA
Closing date: 11 Apr 2016
Reference number: 1486922


Administrative Assistant

Post type

Business area
Defence Infrastructure Organisation - Ministry Of Defence Guard Service

Type of role

Working pattern


Number of posts

Minimum expected tour length
2 years

Swindon, South West

About the job

Job description
The Ministry of Defence Guard Service (MGS) provides unarmed guarding support to over 100 defence establishments in England, Wales and Scotland. As part of re-organisation, we are now recruiting to the MGS in the Swindon area. MGS officers are the public face of the MOD at the sites where they are the first point of contact for employees, visitors or contractors. Their principal role is access control. Foot patrolling is carried out on some sites and sometimes includes patrols by trained teams of dogs and handlers. MGS officers also work in control rooms and monitor CCTV systems, steering cameras onto areas of interest.

While front of house experience is not essential it is very much an advantage supported by solid evidence of good customer care practice. A smart appearance, an ability to communicate at all levels and the confidence to deal with difficult or challenging situations with tact and fairness are essential. The reporting of daily routines and incidents are regular activities in the MGS and applicants should be comfortable using IT, particularly MS Outlook and Word as well as being numerate and literate.

Functional and core training are a key component of the package and applicants should be prepared to undertake training as required, sometimes staying away from home.

There is no general fitness test though applicants for all sites will be tested for colour perception and for hearing at Naval Bases and flying stations. Applicants should nevertheless be confident that they will be able to undertake the demands of the role including physical response to incidents and ability to work in inclement weather.

The MGS, as an organisation, has achieved the National Security Inspectorate (NSI) Guarding Gold Standard, which demonstrates compliance with BS EN ISO9001, BS7499 and BS7858, and therefore gives assurance that its management systems are effective

MGS Head Office is located at Wethersfield, Essex, and is supported by 12 Areas throughout the UK.




1. Responsible for providing an overt security presence at the unit or establishment where the duty is being performed


2. Responsible for carrying out all unarmed guarding duties to a high standard and in accordance with current MOD, MGS and Unit/Establishment Orders.


3. Responsible to the Shift Supervisor (CSO4) for the performance of the duty. In the absence of a CSO4, the CSO5 will be responsible to the Group Manager (Operations Manager). The Job Holder will agree objectives with the Group Manager, against which personal performance will be measured.


4. The Job Holder may be expected to function in the following areas:

• Control vehicle and pedestrian access to, and egress from, an Establishment.
• Issuing of passes.
• Patrolling on foot and in a vehicle
• Searching of vehicles, baggage, personnel, buildings and open areas.
• Escorting of visitors.
• Controlling traffic.
• Checking identity.
• Writing reports on breaches of security or defects etc.
• Dealing with demonstrators and intruders.
• Safeguard classified information and material.
• Co-operate with other security providers
• Liaise with Emergency Services
• Operate and monitor security systems; CCTV and alarms etc.
• Operate and communicate effectively over telephone or radio.
• Record information in the books provided.
• Report safety hazards and accidents in accordance with current instructions.
• Carry out, if required, initial action at the scene of any incident.
• Issue and receipt of keys together with ensuring their timely return.
• Prevention of fire.
• Driving a MOD vehicle, when in possession of a current FMT 600.
• Other appropriate tasks commensurate with the grade.


5. The job holder is responsible for the safety and security of all resources utilised whilst on duty. All damages, defects and losses are to be entered in the Daily Occurrence Book and reported promptly to the CSO4 Shift Supervisor.


6. The Job Holder is to take part in Learning and Development activities as agreed with the Line Manager.

The MGS is part of the Defence Infrastructure Organisation (DIO). The DIO manages the military estate and are a Top-Level Budget Holder in Defence with a high profile across the Department and wider Government. As the DIO continues to develop as an organisation, we are currently considering how best to transform the business to enable us to better focus on delivering our business to the front line and making DIO a great place to work. Applicants are advised that the post is included amongst those, which may in due course transfer to a new employer, subject to approvals and TU consultation. No decisions have yet been made and this may or may not happen. If you are appointed, the change is agreed and you are still in post on the date that the work transfers, you will transfer to a new employer under prevailing staff transfer regulations (e.g. TUPE Regulations).

Full UK Driving Licence

2 GCSEs at Grade C or above, or equivalent
NVQ Business Administration Level 1
satisfactory completion of a 2 year YTS attachment to a government department
passed MOD work sample/ competency tests, or suitable Civil Service experience.


You will be asked to supply evidence of meeting these competencies when you apply.
Making effective decisions
Managing a quality service

Civil Service Competency Framework


Civil Service pension schemes may be available for successful candidates.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
This post does not offer any assistance with relocation allowances.

Things you need to know

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Successful candidates will be expected to have a medical.

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
Interview date will be notified to those selected

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Grade entry qualifications
2 GCSEs at Grade C or above, or equivalent
NVQ Business Administration Level 1
passed MOD work sample/ competency tests, or suitable Civil Service experience.

Working for the Civil Service
The Civil Service embraces diversity and promotes equality of opportunity. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants
For further information regarding this vacancy please contact the Group Manager, Andy Godfrey on:

Telephone: 01793 785884

Sift/interview dates and location
The Sift will commence on Monday 11th April 16.

Further information
Some of MoD’s Terms and Conditions of Service (TACOS) changed from 3 February 2014. Those TACOS changes applied to Broader Banded and Skill Zone staff who were new recruits to MoD or who were appointed to a post on substantive promotion, progression or advancement. On the same basis, the TACOS for Departmental Retained Grades changed with effect from 01 September 2014. The document attached to this advertisement provides more information.

TACOS Opens in new window(doc, 54kB)