Employer: The Tower
Location: London
The Tower
Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.
The Role
The responsibility of Safety & Security Team Member is to safeguard the hotel property, our guests, staff and all associated property. To work as part of the Front of House team to provide an efficient and professional security service.
Job Responsibilities:
Maintains a presence in public areas and identifies any suspicious persons or objects
Has a good awareness of relevant security regulations, carries out statutory requirements of these regulations and ensures records kept as necessary
Administers, maintains and monitors the CCTV system, supplying copies of DVD incidents to the Police when required
Oversees and maintains the Guest key system and guest safes
Attends and reacts to all Fire Alarms and plays a leading role during any investigations or evacuations of the Hotel
Assist in all searches for suspect devices and investigates any reports of suspect items, bags or objects
Investigates all accidents, incidents and crimes or suspected crimes as appropriate
Ensures that colleagues follow company policies relating to smoking and drinking alcohol and reports any infringements of policy to Value Centre GMs
Reacts to all emergencies and takes appropriate action in respect of police, fire and local authorities or otherwise
Reports all security, health and safety and fire hazards taking whatever action is possible to eliminate risks to persons and property
Assists with Contractors requiring out of hours access in respect of Banqueting function set-ups/set breakdowns and maintains casual observation in respect of equipment associated with these events
Carries out a correct and efficient handover at the start or end of a shift and informs Safety and Security Team Leader of any incidents and events which may require further enquiry
Handles situations discreetly and without a resort to force, showing politeness and restraint at all times
Maintains the accuracy of daily Security Log and Security Reports and required by the Safety and Security Team Leader
What we look for
Previous experience in a Security focussed role
Vigilant at all times, with a good attention to detail
Comfortable in a front line role facing the public
Able to create a positive first impression and be an ambassador for the brand and glh
Ability to be calm and professional at all times
What's in it for you?
Competitive starting salary and Holiday entitlement
Discounted hotel rates for yourself and your family across the Guoman and Thistle group
A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers
The opportunity to work within an organisation committed to personal and career development
Pension and Healthcare schemes
Uniform (where applicable) and meals on duty
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