Security Officer - Casual

Employer: Hyatt Regency Birmingham
Location: GB-ENG-Birmingham
Security Officer - Casual-BIR000304

One of the best situated hotels in Birmingham city centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the brand new Library of Birmingham and five minutes' walk from the exclusive Mailbox and Bull Ring shopping centres, as well as Broad Street and Brindley Place. Recently refurbished, the hotel features 319 luxury rooms and suites, our signature Restaurant, Gentleman & Scholar pub where guests can enjoy a selection of beverages and excellent pub themed meals and snacks, 10 meeting and event rooms and Amala Spa & Club for wellness/beauty treatments and pool and gym.

You will provide an excellent and consistent level of service to your Guests. The Guest Services Officer - Security will assist in the efficient running of the security function, with all colleagues, ensuring maximum guest safety and satisfaction whilst adhering to service standards required by Hyatt.

General duties include maintaining a safe and calm environment during shifts and may include night shifts. Being reactive to keep disruptions to a minimum and safeguarding the hotel.

This position is of a casual nature, hours are determined by business.


With an SIA Door Supervision qualification and current licence, the ideal candidate will have work experience as a Security Officer. You will also have a full clean driving license.

Good practical, operational and adequate administrative skills are an asset, as is a valid First Aid and Work qualification.

Good presentation and the ability to keep calm under pressure is a must for this role, as dealing with volatile situations can arise.