Security Manager (Shopping Centre)

Salary: £40K + Benefits
Area: Surrey

My client's aim is to consistently deliver outstanding levels of service to each and every customer through teamwork, transparency and innovation.

My client provides high quality services to discerning clients from a variety of sectors. Whilst our core expertise lies in the delivery of security services, our success is undoubtedly built around our ability to listen to our clients' needs and to produce tailored solutions that hit the mark every time.

With over 2,000 employees and 7 regional UK offices, we are perfectly positioned to deliver award winning security.

Our Management Teams are knowledgeable, professional and approachable and their aim is to build open, honest and ultimately long lasting relationships with our clients. This is achieved by developing an understanding of both business needs and cultures and delivering quality services that add value, innovation and continuous improvement.

We are an 'Equal Opportunities' employer and abide by the 'Working Time Directive'.

Role Purpose:

- To ensure the smooth and effective day to day running of the site based security team.
- To maintain excellent communication with the Site Management team, and to ensure that agreed levels of service and contractual requirements are achieved as a minimum.
- To motivate the security team and drive service improvement.

Essential criteria to meet:

- Be able to deliver the highest standard of customer service and have excellent communication skills
- Have an SIA DS/CP and CCTV Licences and awareness of health and safety requirements
- Be able to demonstrate a detailed knowledge of ASCONE, and DPA and Fire Legislation
- Have excellent IT skills to use TimeGate, Email, Word and Excel effectively
- Be calm and professional in emergency situations, taking the lead and dealing with any issues


- Have the ability to manage a security contract within budgets, meeting all requirements
- Be experienced in supervising staff, ideally managing welfare, disciplinary and development issues

Desirable criteria to meet:

- Be experienced in delivering training to staff, and have experience of team building
- Have experience within the security industry, specifically managing a large security team
- Be polite, helpful and diligent, with a 'can do' ethos with strong negotiation and interpersonal skills
- Have the ability to support with partnership working, including delivering outside presentations

Location : Surrey

Salary : £40K + Benefits