Security Manager

Employer: QVC
Location: Knowsley, Chiswick Park

Detailed Job Description

Responsible for development, alignment & implementation of Global Security Department goals and objectives linked with overall business strategies. Responsible for ensuring compliance with established corporate, market, departmental and operational procedures. Meet with employees and leaders at all levels, visit all sites, set mission priorities, and assign work that is aligned with the identified overall objectives to prevent disruption of business activities, support crisis management and provide for the safety of all UK employees.

Key Accountability
Lead the development, implementation, and deployment of Security Department goals and objectives as aligned with overall Global business strategies. Support the C & OS lead in day-to-day and long-term security operations at assigned sites to ensure compliance with established corporate, departmental, and partner with security site leaders to ensure robust procedures are in place
Support the development of the contract guards ensuring they are aligned and aware of QVC procedures
Resolve the most complex security problems/issues. Recommend and implement solutions by involving staff in problem-solving activities to obtain the most efficient solution
Function as Security leadership liaison with the Market H & S Leader and provide leadership interface between the Security and EHS functions and personnel at the sites.
Routinely interface with Market and Site Leaders to ensure mutual support, communication, collaboration and partnership regarding Security matters at the sites. Ensure site practices, policies, and procedures reflect security needs.
Review incident reports. Identify significant trends and their potential impact. Develop and implement appropriate responses to such trends. Develop and/or update procedures and requirements to deliver consistent levels of security service to the sites.
Support Market Incident Management Program. Coordinate Market incident response activities with the Global Security Operations Center. Meet and train regularly with the Corporate Crisis Management team Support regional market incident response activities as needed. Work closely with Business Continuity team.
Perform internal and external security investigations.
Perform risk assessments to Identify and evaluate opportunities for increasing the security of the sites and functions within the market.
Monitoring and control the security budget for the market
Oversee security systems and their proper use and operation, ensuring the execution of repairs, replacements, or modifications when systems are impaired.

Critical Skills/Knowledge

Extensive knowledge of physical security operations and systems design.
Experience in conducting investigations
Experienced in incident management and crisis communications
Demonstrated leadership and decision-making skills are essential.
Demonstrated initiative is necessary.
High level of interpersonal, communication (oral and written) and problem solving skills.
Excellent negotiation skills.

Bachelor Degree in Criminal Justice or a related field (or extensive experience in a security-related field).
Ideally 3-5 years previous management experience in a similar working environment or a combination of supervisory/management developmental positions with other related experience is required

The closing date for this position is Friday 15th July, 2016

About Us

When we started QVC in the UK in October 1993, we knew we were creating a very special business. The idea of bringing a magical shopping experience to customers in the comfort of their own home was special in itself. But we also knew that to make our customers really happy, we needed to build a team of people who absolutely loved their work. So that’s exactly what we did. Twenty years later, and it’s a completely different world. We’re still on TV, plus we've recently launched our new channels QVC Beauty, QVC Style and QVC Extra, but we’re also online, on mobiles, Facebook, Twitter…whatever’s right for our customers right now, we’re right on it.

Behind the scenes you’ll find a thriving community of nearly two thousand high performing and highly engaged QVC people all contributing to a culture that is uniquely QVC. Many of our people have grown up here and built brilliant careers, to our people working at QVC offers more than a job, it’s a way of life. Everyone that joins us remarks even after one day how different it feels to other organisations they have worked for previously. We think the reason for this is simple –we’re committed to making QVC a great place to work and creating the best employee experience for our people. The energy and hard work that we have put into this was officially recognised earlier this year as QVC was accredited as one of Britain’s Top Employer 2014, something that we are incredibly proud of.