EMEA Operational Security Manager

Employer: Societe Generale
Location: London

With 20,000 employees and a global coverage in more than 50 countries, GBIS is the SG business line focusing on Corporates, financial institutions, public sector, family offices and High Net Worth Individuals. It regroups Corporate & Investment Banking, Private Banking, Asset Management and Investor Services.
Reporting to the GBIS (Global Banking and Investors Solutions) COO, the SAFE department is responsible for organizing and animating the operational risks and permanent control frameworks across GBIS.

SAFE's main responsibilities are to :

Ensure that each business line and Support Functions within GBIS manage their operational Risk
Set up and maintain Permanent Control Governance, policies and Standards
Implement and coordinate Operational Risk management processes (Loss collections, RCSA, AS…)
Monitor Operational Risks (identification of KRI, follow-up of DCPE recommendations…)
Challenge controls and controls framework effectiveness
Detect and Prevent Fraud and Rogue trading with a dedicated team (including FBK controls)
Reinforce operational risk management culture
Manage IT Security and Cybercriminality frameworks
Within SAFE, SAFE/MAR is the department managing operational risks on the market activities perimeter (MARK).



Within SAFE/MAR team, the transversal operational security manager acts as an expert and as a project manager on operational risk issues. His (her) mission includes :
• Consolidate and monitor MARK operational risks processes (RCSA, KRI monitoring, 2nd level review of controls…) on the EMEA perimeter
• Coordinate transversal projects aiming at optimizing operational risk management : risk analysis, control framework review, implementation of new regulations,…
• Propose and implement innovative solutions to strengthen control framework
• Develop training, communications, training and awareness sessions in order to reinforce risk culture within the bank
• Contribute to the operational risks identification and mitigation, and more broadly to the definition of the strategy aiming at monitoring operational risks within GBIS
In terms of geographical scope, the MARK Transversal Operational Risk Manager is covering the UK and also the EMEA locations, including MARK/IBFS JVs.


• Coordinating the implementation of anti-fraud control framework in the EMEA JV (implementation of controls, 2nd level controls, regular governance committees)
• It includes :
• Manage the follow up and roll-out of anti-fraud processes,
• Provide a local reporting and surveillance activity on fraud,
• Coordinate and lead ad-hoc projects to ensure the proper implementation of control framework
• Coordinating the escalation process for breach of Conduct Indicators
• FCA Senior Management Regime requires to identify and escalate any serious breach of Conduct. Based on several indicators, the OSM is in charge of coordinating the investigation process, preparing incident reports and presenting the cases to management on the market activities.
• Assisting in the implementation and ongoing cultural acceptance of all Operational Risk Management tools and processes (Incident Reporting, RCSA, Scenario analysis, KRIs, Governance), in line with Global standards (the TRS OSM will be in charge of supervising some specific BL like Treasury or CVA desks)
• Supporting the Operational Risk Governance Process
• Assisting in the preparation of Operational Risk Committees : definition,

production and consolidation of dashboards, presentation of risks areas, lessons to learn, …
• Reviewing, challenging and designing assistance of the overall control infrastructure
• Supporting and ensuring compliance to the incident reporting process for significant incidents
• Advising and helping in prioritizing and monitoring preventive and corrective OR action plans
• Ensuring that all risks are identified and correctly escalated (as necessary) to the management

Level Of Autonomy:

The EMEA Transversal OSM is the unique member of the transversal in the UK : the rest of the team is located in Paris. The OSM will have a direct reporting line to the head of the transversal team in Paris and will be also be supervised by the head of SAFE/MAR team in the UK. We therefore expect that the TRS OSM is able to work quite autonomously with a capacity to escalate any issue.

ProfileCompetencies and Work Experience:
• Expertise in operational risk management
• Knowledge of Investment banking FO to BO processes
• Project management
• Capacity to investigate and to provide deep analysis
• Communication skills with other SAFE teams and business partners
• Curiosity, open-minded
• Rigor
• Capacity to work autonomously

• Master degree in Finance, audit or risk management
• Prior successful experience in Front office, support functions departments, compliance, audit or operational risk management

• English
• French is a plus

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment.