Loss Prevention Manager

Location: London

Based in London, with field based staff across the UK, the Loss Prevention department provide a loss prevention service to the Group. They support the overall operational environment and focus on shrinkage, fraud, security, and critical business controls. This includes managing the costs associated with all loss prevention and security equipment.

To provide an effective & efficient Loss Prevention service to the business, specifically in relation to Stock loss, Cash loss, People Protection and Premises Protection.
To promote and develop profit protection awareness at all levels of the business.
Identify and minimise the risks of financial losses related to both Internal and External areas and production of suitable risk reduction strategies primarily focused on the retail sector but to include eCommerce, International, Head Office and DC operations

Communicate investigation outcomes and recommendations to all levels of the business, whilst actively seeking feedback and seizing opportunities to learn and develop
Effectively drive shrinkage reduction initiatives throughout the business
Identify, investigate issues of internal theft/abuse and review procedures to put programmes in place to prevent/reduce repeat occurrences
The confidence to challenge current policies and procedures and implement recommendations to protect the business
To support, motivate and train primarily the retail sector to increase Loss Prevention awareness and deliver best practice across the business
To control and manage a personal expense budget and introduce cost reduction initiatives within the department and across the wider business
Specifying and monitoring the effectiveness of loss prevention equipment to advise and consult with key players within the business to agree the best cost effective solutions
Monitor, analyse and react in a timely manner to all Loss Prevention incidents within the business
Owns decisions and business messages that they haven’t originated

Possess analytical, statistical and numeracy skills with attention to detail and acute observation and listening skills.
Comfortable interpreting the numbers and actively using data to make commercial decisions
The ability to conduct both internal and external investigations to a successful and professional conclusion
Works collaboratively with their teams and peers to drive short term results
Strong planning and organisational skills and retains focus whilst demonstrating high levels of drive, energy and stamina
The ability to be able to influence and obtain commitment from others and to build consistently productive relationships across other functions/departments
Excellent verbal, presentation and written communication skills
Flexible approach with the willingness to travel and stay away from home at short notice when required
Able to work on their own initiative with discretion and professionalism and to maintain confidentiality at all times
Demonstrates strong leadership skills and evokes passion and commitment from others
Professionalism, able to challenge and listen
Determined and able to stay positive under pressure
Interviewing Techniques

We regret due to volume only suitable candidates will be contacted