Security Manager

Recruiter: Soho
Location:Greater London -- London
Reference sec mger

REPORTING TO: Head of Security
ROLE BASED: The Ned, Poultry, London

Hotel Overview

Originally a bank, the Grade-1 listed building has been developed and restored to hold 252 hotel bedrooms, twelve restaurants and bars, a member’s club, a gym, Cowshed spa and two swimming pools, as well as six dedicated event spaces.

The Role

Reporting to the Head of Safety and Security, the role is responsible for the overall operation of the Security Department including loss preventions, investigation, fire and health safety and staff management. Responsible for the protection and the security of the hotel property, guests, employees and their properties. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

What are we looking for:

To successfully fulfil this role you will have current or previous hotel experience as a Security Manager or Supervisor, with a minimum of 1 year in a busy, high-end environment managing a strong security team. You will also have:

Exceptional English communication skills (verbal, listening, writing)

CCTV system experience

Elevator/Lift Emergency procedure experience

Have a genuine love for hospitality and for assisting guests

Have a calm, positive and patient attitude

Able to work alone and within a team

Pro-active and reliable

Resolving guest challenges in a timely manner by conducting thorough research of the situation and applying the most effective resolution

Experience in training Fire and Health safety procedures

Familiar with London fire and bomb threat procedures

Great customer service skills

Quick problem solving skills

Consistently monitoring all activity throughout the hotel on various shifts – walking all guest floors, public areas and back of house areas.

Reliably able to deliver the very highest of standards to ensure every guest has an experience that exceeds their expectation

The ability to lead, multi-task, and make sound decisions in fast-paced and high pressure environment

Good knowledge of MS Office products

Have strong organisational and administration skills with close attention to detail

Execute all items on the Security Managers’ checklist

We offer:

One of the most competitive salaries in the industry.

28 paid holidays per annum inclusive of bank holidays

Salary exchange schemes, such as childcare vouchers and cycle-to work scheme

Complimentary meals on duty

Annual staff events

Discounted rates at The Ned

Fantastic career growth opportunities.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

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