Duty Security Officer

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Employer: Fairmont Hotels & Resorts
Location: London
At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

Hotel Overview: * *
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A
renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.
Summary of Responsibilities:
Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:* *
  • Consistently offer professional, friendly and engaging service
  • Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
  • Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
  • Ensure that any violations to law or hotel policy is investigated and reported
  • Respond to all emergency situations and provide First Aid and C.P.R. as required
  • Correct and report any fire hazards or health and safety hazards
  • Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
  • Conduct regular floor patrols, cash counts and crowd control
  • Conduct departmental key control audits and maintain key control records
  • Maintain computer records of all actions in a Daily Activity Report
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
Employee Status
Qualifications:
  • Previous experience in a Security role required
  • Computer literate in Microsoft Window applications required
  • Certification in CPR First Aid required
  • University/College degree in a related discipline preferred
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to): * *
  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:
Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization.

Shift: Rotating / Shift Work
Closing Date: 18.May.2015, 10:59:00 PM
Req ID: SVY01407