Security Officer

Emloyer: Bilfinger
Location: The Friary
Hours of Work: Zero Hour

Job Overview

We are currently seeking a Security Officer who is accountable to the Security Supervisor for the support and delivery of security within the site. The Security Officer will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times. The Security Officer is the public face of the security team and should act with professionalism at all times, a can do attitude is essential in this highly influential role.

Main Duties and Responsibilities

This role will include a variety of tasks including the following:
To be part of a team in a roster pattern covering holidays/sickness/days off

To readily interact with all visitors / tenants within the buildings, delivering a first class customer focused service.

Carry out regular patrols of the various buildings detailed in the site Assignment Instructions being proactive at all times.

Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.

To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.

Continuously look for opportunities to be of assistance to visitors to the buildings proactively offering assistance wherever opportunities arise.

To ensure that the site is a safe and non-threatening environment for all visitors / tenants.

Ensuring all incidents are managed in accordance with site policies and procedures.

Liaising with the Security Supervisor proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.

To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times.

Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site / company polices.

Maintain vigilance and highlight / manage unauthorized access by banned persons.

Provide assistance to third party contractors / visitors ensuring all site procedures / policies are adhered too.

Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times.

Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book

To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.

Report any event that may be detrimental to the fulfilment of the provision of security on site to the Security Supervisor.

Support the Security Supervisor with any internal / external audits in line with company policies and procedures.

Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.

Undertake any other reasonable duties as required to meet the needs of the business

Ensure a timely response to all security issues and events.

Qualifications and Experience

Own transport /use of public transport re 7am starts
Successful track record of delivering security solutions to internal client base
Manned Guarding SIA licence / Door License

CCTV SIA Licence
Professional or further qualification in Security

Good verbal and written communication skills. Able to articulate clearly and credibly with the client, senior managers and all staff.
Capability to work unsupervised and take responsibility
Aptitude to remain calm under pressure
Smart appearance
Aptitude to remain calm under pressure
Flexible/Can Do Attitude

Apply Online

Equality and Diversity

Bilfinger is an established company and we deliver a broad range of services across the Group. We strongly support the principles of equality and diversity. We are committed to the dignity of individuals and their right to equal opportunities.

Across Bilfinger, our environment is culture and diverse friendly, allowing individuals to openly bring talent, skills and abilities to the business. No job application or employee receives less favourable treatment on the grounds of their age, race, sex, colour, marital status, gender reassignment, nationality, religion, disability or ethnic origin, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.