CCTV Control Room Operator

Recruiter: Engie
Location:North East Lincolnshire 

This is a permanent full time role (working 37.5 hours per week) and on offer will be a salary of £14,917 per annum.  This role will report into the Building and Facilities Operations Manager.

To be successful in this role you must provide the following:
Minimum of 3 year history of employment (including information which can be verified for any gaps)
If you do not have 3 years previous employment, a professional reference must be provided (obtained from a Medical Practitioner, Officer of the Armed Forces, Teacher, Lecturer, Lawyer, Bank Manager, Civil Servant etc)
Proof of identity & eligibility to work in the UK which must include :
Photographic I.D - Passport or Driving License.
Passport and all relevant work permits
or NI Number information / proof and full Birth certificate
If no legal photographic documentation is owned then a passport photo which has been signed and verified by any of the above professionals will be required. This needs to show their title, signature and contact details.

2 proofs of address from within the last 3 months (i.e. council tax bill, bank statement, utilities bills).
Any required qualifications or driving licence if required for the role.
The main duties and responsibilities are:
To work as a member of a multi-functional security service on a shift rotation and support all  the different elements of the service with the provision of an effective and professional security service
To monitor and operate a CCTV system and use digital communication systems
To assist with the undertaking of security patrols if required
To initiate the appropriate response to incoming alarm activations
To provide written reports on all incidents of crime and disorder
Maintain good, close and professional communication with the Police, members of the public, the council and other relevant authorities
To receive and record all out of hours /emergency telephone calls
To provide a central base for the mobile security patrol team
To monitor and control ingress / egress to Doughty Road Depot
To control vehicle and property keys and maintain accurate records accordingly
To act as Fire Warden for the Security Office “Out of Hours”
To receive, and securely store, receipted cash from members of the Mobile security team “out of hours.”
To have a clear focus on the key priorities for this partnership and the impact an individual’s work can make on whichever priority their service area covers
To understand the value and usefulness of performance information and appreciate the need to monitor our progress
Operate within the policies, systems and business plans of Asset Management and the ENGIE
To delivery all works with compliance to ENGIE Safety, Health, Environmental & Quality (SHEQ) standards and policies in line with ISO 18001 (Health & Safety), 14001 (Environmental) & ISO 9001 (Quality)
For more information about ENGIE please visit:


Security Industry Authority (SIA) license for CCTV monitoring and or security patrols.
Training will be provided on the CCTV systems.
Essential skills:
Interpersonal and communication skills are essential
Computer Skills
Customer care
Problem solving
Emotional intelligence and empathy
Time management
Collaborative thinking
Seeing things through
Team work
Desirable skills:
Communications skills that sustains information flows
Time management and the ability to handle a complex workload are important.
A full driving license because many jobs involve travel between several sites.
Relevant experience gained via job shadowing, vacation work or placements can be of particular benefit
For this role you must have evidence of right to work in the UK.
Any applicant requiring relocation will need to do this at their own expense. There is no re-location package with this job role.

Any internal applicant must inform their line manager of their intended application.
ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

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