• To provide a professional, cost effective security and reception service by supporting the Contract manager in delivering these services to the contract.
Key Objectives of the Role
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Answer alarms and investigate disturbances.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of persons and premises.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Answer telephone calls to take messages, answer questions, and provide information.
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force only when necessary.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Management of access system and CCTV system
• Ensuring compliance with regulations including H&S, Data Protection and any other relevant legislation.
• Responsible for ensuring buildings are open on time.
• Act as first point of contact for vending and reprographics services.
• Responsible for the booking on site of all subcontractors including site inductions.
• Responsible for ensuring meeting/court rooms are set up and to the required standard.
• Responsible for keeping accurate records of meetings/events.
• Manage minor moves as required.
• Responsible for highly visible patrols are carried out at all times.
• Ensuring the car park areas are well gritted during winter weather.
• Ensure the car park is secure at all times.
• Responsible for ensuring the on site key register is properly managed.
• Responsible for checking and removing confidential waste bins in and around the building.
• Workplace inspections to be carried out as per local requirements and in accordance with IMS.
• Undertake any other reasonable tasks that may arise from time to time as required and directed
• Courts open in time and no penalties incurred
• Mail service fulfilled to the required standard
• Access and CCTV management undertaken professionally
• Client feed back
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Job Level Overview
The Job Holder will be subject to close supervision and will work within clearly established work routines/instructions. He/She will be competent in the application of standardised work routines and/or the use of non-specialist machinery & equipment. The Job Holder's direct impact on plc and Business Group performance will be negligible.
Operational Accountabilities
• Responsible for the completion of a variety of straightforward, stand-alone tasks or high-volume transactions within set rules and instructions
• Takes instruction and will be subject to regular local supervision of progress against results and escalates issues when required
• Likely to be a member of a team that focuses on day-to-day routine tasks
• Responsible for the delivery of their own defined set of work including planning and decision-making
• Interacts with stakeholders around specific work efforts and deliverables
• Supports delivery of Health and Safety policy and standards
Financial Accountabilities
• Has awareness of cost/benefit as applicable to tasks performed
People Accountabilities
• Not typically responsible for supervising others - if they do, spends more than 80% of time as a team member rather than supervisor
• Not responsible for the development of others
Knowledge and Applied Skills
• Able to perform role to the required standard within X timeframe of completion of training
• Up to NVQ Level 2 qualification as a minimum
Behavioural Competencies
Achieving and Doing
Builds Relationships
Business Awareness
Contributing to continuous improvement
Customer Focus
Dealing with Change
Delivery Through People
Planning and Organising
Additional Role Information
This role is primarily for Brildington Magistrates Court but would be expected to provide security cover at both Hull & Beverley MC.
The sucessful candidate must hold a current SIA licence and be CRB'd. Also, the candidate will be required to cover Remand courts on a Saturday/Bank Holiday at both Hull & Beverley MC.
The post requires flexibility for covering late meetings at all three courthouses & court over runs & provide cover for sickness/annual leave.
The candidate must have a full driving licence and vehicle.
The role also includes providing 'Handyman' tasks.
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