Loss Prevention Advisor - Uxbridge

Employer: TJ-Maxx
Location: London
Req Id 105915 

TJX Europe is part of the TJX Companies, Inc. - the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. With more than 3,300 stores in the U.S., Canada and Europe, 3 e-commerce sites and approximately 198,000 Associates at the end of 2014*, we see ourselves as a global, value retailer, with a mission to deliver great value to our customers through the combination of brand, fashion, price and quality.

With extensive career options, TJX Europe is one of the most successful and exciting retailers thanks to our business model of no-frills stores with opportunistic buying. So our savvy shoppers get top fashion & home ware brands for up to 60% less.

Job Summary

Responsible for resolving crime in designated location. Executes the primary LP tasks, policies and processes, balancing detect vs deter methods. Utilises equipment, information and conducts checks to execute role effectively and advises both managers and associates concerns through effective communication. Supports Company shrink reduction programmes as directed.

Key Responsibilities

Physical Security:

Utilises equipment, systems and information to maintain company standards and react to issues.

Adheres to policy and highlights concerns through effective communication.

Utilises systems to maximum efficiency feedback ideas on ways to improve systems.

Conducts equipment checks in line with company policy and routines or as directed.

Crime Resolution:

Uses training and equipment to deter or detect crime and alert store and own line manager of identified risks.

Uses, equipment, systems, information, and functional processes to investigate internal and external crime and communicate concerns.

Detects and deters criminal offenders in a professional manner in line with country legal requirements and company policy.

Collates and inputs data into functional collation systems as directed

Feeds back to line manager and store on identified crime risks from local knowledge and job execution.

Engages with local operatives to share common problems and solutions.

Education & Awareness:

Attends training programmes and apply learning's.

Raises awareness and advises on best practice basics.

Advises associates about the education and awareness topics.

Operational Compliance:

Checks reports, data, and processes, shares information and advises concerns.

Checks key compliance areas as directed and advises concerns.

Advises business partners and team about Shrink concerns and possible solutions

Raises issues with business partners and team. Uses agreed escalation procedures appropriately.

People & Talent:

Attends induction and works to a set of objectives.

Keeps up to date with training and company news.

Works to a set of standards.

Able to communicate effectively.

Keeps self updated on procedures.

Works well with associates.

Accountable for own performance and behaviour.

Models company values

Key Skills, Knowledge & Experience

Understand LP role within a customer focussed environment

Ability to communicate effectively at all levels both internally and externally

Understanding of and ability to resolve crime

Understanding of TJX Operational policies and routines

Basic Numerate and PC literacy

Calm and professional under pressure

High level of Integrity

Ability to work unsupervised

Models company values

A good standard of written and oral communication

We are proud that we can offer progressive career possibilities, competitive salaries and exciting opportunities. We are committed to support your goals so you can help us achieve ours.

If you would like to be a part of something unique then please apply today.

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