Loss Prevention Advisor

Employer: TK Maxx
Location: Northern Ireland 

TK Maxx is Europe’s only major off-price retailer selling big brands at small prices. We don’t do gimmicks or sales promotions. To us, value is a combination of brand, fashion, price and quality. We sell a wide range of merchandise – from fashion for the entire family to accessories, beauty and home. We believe our culture plays a meaningful part in our long-term success and have been recognized for our culture, having been named the Friendliest Company to Work For in the UK in 2015.

Job Summary
Responsible for resolving crime in designated location. Executes the primary LP tasks, policies and processes, balancing detect vs deter methods. Utilises equipment, information and conducts checks to execute role effectively and advises both managers and associates concerns through effective communication. Supports company shrink reduction programmes as directed.

Key Responsibilities

Physical Security:
Utilises equipment, systems and information to maintain company standards and react to issues.
Adheres to policy and highlights concerns through effective communication.

Utilises systems to maximum efficiency feedback ideas on ways to improve systems.
Conducts equipment checks in line with company policy and routines or as directed.

Crime Resolution:
Uses training and equipment to deter or detect crime and alert store and own line manager of identified risks.
Uses, equipment, systems, information, and functional processes to investigate internal and external crime and communicate concerns.
Detects and deters criminal offenders in a professional manner in line with country legal requirements and company policy.
Collates and inputs data into functional collation systems as directed
Feeds back to line manager and store on identified crime risks from local knowledge and job execution.
Engages with local operatives to share common problems and solutions.

Education & Awareness:
Attends training programmes and apply learning's.
Raises awareness and advises on best practice basics.
Advises associates about the education and awareness topics.

Operational Compliance:
Checks reports, data, and processes, shares information and advises concerns.
Checks key compliance areas as directed and advises concerns.
Advises  business partners and team about Shrink concerns and possible solutions
Raises issues with business partners and team. Uses agreed escalation procedures appropriately.

People & Talent:
Attends induction and works to a set of objectives.
Keeps up to date with training and company news.
Works to a set of standards.
Able to communicate effectively.
Keeps self updated on procedures.
Works well with associates.
Accountable for own performance and behaviour.
Models company values

Key Skills, Knowledge & Experience
Understand LP role within a customer focussed environment
Ability to communicate effectively at all levels both internally and externally
Understanding of and ability to resolve crime
Understanding of TJX Operational policies and routines
Basic Numerate and PC literacy
Calm and professional under pressure
High level of Integrity
Ability to work unsupervised
Models company values
A good standard of written and oral communication

As proud as we are of our past success, it’s our future than excites us most. Share our determination to think bolder and bigger, and we’ll give you the freedom to take on challenges, the opportunity to develop and a competitive salary and benefits package. Be part of our future. Apply now.