Regional Security Technician (U.S. Multinational)

Recruiter: SMR
Location: London

The successful candidate will be responsible for reviewing and resolving physical security technology issues. The candidate will work very closely with vendors to coordinate the service and repair, as well as the proactively monitor, our Client’s systems. The successful candidate will play a key role in ensuring projects are executed consistent with the Client’s standards.


Advises Regional Security Manager of all potential threats to our Client’s systems and infrastructure
Tracks trends in tickets and service needs to assess changes in our Client’s hardware or applications
Supports new openings by providing risk assessments, drawing reviews and physical security expertise
Facilitates the completion of new building-opening checklists and follow on maintenance schedules
Daily administration and maintenance of current service agreements
Manages the regional security Zendesk (helpdesk) ticketing system
Assigns access cards to new employees, cleaners and contractors


Experience with electronic security systems and their related network infrastructure
Experience operating in enterprise systems with global reach
Experience with administrative support and service management software
Highly proficient in Office applications
Experience with S2 Access Control System, Zendesk ticket management system, and Google apps and programs
Life safety training
Demonstrate a high-level of attention to detail
Be able to multitask across multiple platforms, departments, time zones, and cultures when necessary
Be able to liaise with external safety and security organizations in a professional manner
Maintain the highest professional standards within the Client’s message and concept