Manchester City FC SIA Response Stewards

Employer: G4S
Location: Eastlands, Manchester
Job Reference: G4S/E/1257
Closing Date: August 12, 2015

G4S Events are offering a fantastic opportunity for experienced SIA Door Supervisor License holders to join our ever expanding team to work at Manchester City FC and its 5* Training Facilities.

As part of our commitment to ensure a first class experience for all customers and visitors to this site, you will help provide an exemplary match day experience.

Role Responsibility:
You will be responsible for ensuring the safety and security of customers at busy events by providing a high visibility security presence. You will be responsible for protecting the security and safety of the buildings and personnel. You will carry out duties at busy public events ensuring duties are carried out in a professional manner and that the events are safe and compliant.

Main responsibilities will include, but are not limited to:
Respond promptly and efficiently to any call made by control in relation to crowd disturbances.
Deal with crowd disruptions (sometimes physical removals/extractions)
Robust response when required.
Body and Bag searches if required.
Monitor crowd movements and behaviour to identify potential issues or incidents and to take action to resolve as necessary.
To ensure that the secured zones within the venue remain free of prohibited and restricted items.
To follow protocol when dealing with alarms/incidents which require escalating to the next level.

The Ideal Candidate:
You must hold a valid SIA Door Supervisor or Close Protection license.
Experience of working within a similar role would be an advantage.
Experience in delivering a personal and professional customer experience.

Flexibility - have to be able to work all or at least a high percentage of match days, regardless of kick off time or day of the week.
A professional demeanour with sound judgement and integrity.
Confident in interacting with high level visitors and management.

Please note if you are not successful at interview stage for this venue you will be considered for other work in the Manchester area.

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