Security Supervisor , London

Employer:Park Plaza County Hall 

Join us at Park Plaza County Hall and be part of a 4 star deluxe award winning team! Our 399 bedroom hotel positioned in the heart of London on the vibrant Southbank, boasts an award winning restaurant, bar, fitness centre and 6 meeting rooms. Come and see why we were awarded ‘best employer’ by Springboard and join our inspiring team as the Security Supervisor.

The main objective of the role is to provide a safe and secure hotel environment by safeguarding guests, employees, and assets of the hotel against fire and other hazards, to develop and maintain sound security methods and procedures in line with hotel and corporate policies and guidelines, and the hotel’s business plan.

Key tasks and responsibilities;
To develop and maintain a working relationship with the local fire, police, and government agencies
Patrol the hotel on a regular basis and document activities in accordance with corporate safety and security policies and procedures
Oversee the Crisis Management plan for the hotel, ensuring that the Crisis Manual is kept
updated, and all related training is carried out and documented
Process all written reports involving security related incidents and guest or employee accidents
Handle complaints, investigate, and report on guest or employee injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other guest complaints

We are looking for:
Previous experience as a Security Supervisor essential, ideally gained in a busy 4* or 5* hotel environment
Experience relating to Health & Safety and Crisis Management
Checkable work history
Experience of supervising a small team
Excellent written and verbal communication skills
A genuine passion for providing exceptional standards of Guest service
Attention to detail
Excellent personal presentation
Ability to work effectively under pressure

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us. Find out more about our benefits and development programmes in our business on our company page (top menu).

We Offer:
Competitive salary
Free meals on duty
Free Uniform (including laundry)
Discounted hotel stays worldwide
Discounted friends and family rates in the UK and abroad
Various other incentives
Excellent Career progression opportunities across the PPHE group
Opportunity to work with an excellent team!
If you think you have what it takes to be part of our great team and want to work for an exciting and ever growing organisation then this may just be the role for you so apply today with your full CV and cover letter detailing why you are a suitable candidate!

Proof of eligibility to work in the UK will be required at interview