Security Supervisor - Shift Leader (m/f) in Frankfurt

Location: Germany
For our Data centers in Frankfurt we are looking for Security Shift Supervisors (Shift Leaders) to manage our day by day security guarding operation and our Security Control Room based in Frankfurt, GE. While on duty, the Security Shift Supervisor is responsible for the execution of the Security Program in the Data center cluster in Frankfurt. The Security Shift Supervisor provides on-site direction and guidance to the contract security officers via their chain of command to ensure proper execution and enforcement of security policies and procedures set forth by AWS. Also the Security Shift Supervisor assists in investigations upon request and under the direct leadership of the Regional Security Manager.

• Respond swiftly and calmly to Security situations as they arise, based on the direction of the Regional Security Manager/Security Site Lead • Support the on-site contractor Security team as the primary security contact during the shift and provides guidance based upon existing Physical Security Standards and local SOP’s. • Reports all unusual events to the Regional Manager/Security Site Lead in a timely manner. • Provide guidance and direction to the contract security officers to maximize the effectiveness of the Security department • Produce and modify identification badges using a computer based badge program. Coordinate with Security Operations Center (SOC) to problem solve badge issues • Proficiently utilize and monitor the access control and alarm monitoring system in use (LENEL) and the integrated CCTV monitoring system • Efficiently cooperates and coordinates with the Security Operation Center (SOC) during security incidents or any other security related matter. • Develop specific knowledge of the various operational process paths within the Data Center to identify security exposures, as well as being able to effectively conduct investigation • Monitor the Data Center for compliance of company security policies and responding to any security issues noted • Perform various security inspections, audits and investigations as required and as instructed. • Use the information gathered to complete detailed computer based incident reports • Capable of learning and using company tools for data gathering for security purposes and data analysis • Ability to work and travel as required by the business needs, including weekends and various shifts

• Several years of experience within similar role in the security industry Excellent command of English and German. • Proficiency in use of Microsoft Office with a good working knowledge of Excel • Good analytical skills • Demonstrated knowledge of physical security best practices to include but not limited to application of physical security systems, investigation techniques, management of contract security guards and incident management. • Ability to handle confidential information with care • Ability to integrate into an international work environment. • Must be prepared and have the ability to work shifts including night shift.
German professional education (Meister für Schutz und Sicherheit) or (Fachkraft für Schutz und Sicherheit) or similar experience and/or relevant education and experience in the Military or Police Force.
Experience with the LENEL Access Control & Alarm Monitoring System is a plus