Senior Security Operations Officer

Employer: Heng Seng Bank
Location: Hong Kong

Senior Security Operations Officer
Risk and Compliance - Security and Fraud Risk Department (Fraud Risk)

Hang Seng's Risk and Compliance ("RKM") strives to maintain a well-balanced risk profile for the Bank while enabling businesses to thrive. Our team actively manages a varied and dynamic range of risk types. We are dedicated to collaborate with businesses, other functional units and regulatory bodies to develop and implement robust and customized risk management frameworks and measures to maintain the strong market position of the Bank.

Security and Fraud Risk - protecting our customers, staff and the Bank from security and fraud risk through deployment of a balanced mix of technology and personnel, provision of a safe environment and peace of mind to our customers and staff, and effective use of fraud intelligence, real time monitoring system and timely investigation services.

We are currently seeking a high caliber professional to join our department as Senior Security Operations Officer.

Principal responsibilities:
To manage Security Operations Team and provide round-the-clock security coverage to premises of the Bank
To monitor the security services standard which are provided by security contractor
To provide rapid response during emergencies and upon activation of fire and burglar alarms, and seek Manager, Physical Security Risk's instructions as soon as possible
To arrange training to security subordinates and conduct regular fire drills at core buildings

Good concepts of security management with knowledge of security devices and well conversant with alarm and access control computer system
Good analytical, interpersonal, communication and problem solving skills
Proficiency in both English and Chinese
Experienced discipline management and Diploma Holder of Security Training Course
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
(Candidates with less experience will be considered for the position of Security Operations Officer.)

How To Apply: