Safety and Security Manager

Employer: Hilton Hotels & Resorts
Location: London   

As a Safety and Security, you are responsible for managing all aspects of security, safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. An Area Safety Manager will also be required to assist in investigations and liaise with local enforcement officials. A Security and Safety Manager will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage the internal and external guest accident/incident records by applying standard legal practices where necessary
Guide the investigative process relative to criminal activities at the Property Level
Manage health and safety, food safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotels
Assist in investigations at hotel level and provide advice for the protection of the company's owned and managed assets
Liaise with local enforcement officials on statutory routine inspections and accident investigation
Analyze statistical accident data to allocate resources for high risk areas at hotels

Provide support to operations, statutory specialist training, supplier approval and crisis management
Manage overall safety, fire safety, security
Implement safety risk management practices in line with the company's safety policy
Actively reduce guest complaints relating to safety and fire safety
Audit the hotel to confirm Health and Safety/Food Hygiene compliance
Train Safety issues to managers, supervisors and colleagues

Job Requirements

Previous experience at Senior H&S /Security Manager level
Flexible attitude and comfortable managing change
Previous experience of driving H&S and /Security to achieve business targets
Project Management experience – specifically projects that involve multiple stakeholders outside of own direct area of responsibility
Experience of communicating technical information to non technical personnel and demonstrates good coaching, influencing and presentation skills, with the ability to motivate others to deliver results.
Experience of working within a busy, demanding customer focused environment
Proven track record of managing external relationships with enforcement agencies e.g. HSE, EHO, Fire and EA etc.
NEBOSH Certificate or equivalent
Proven ability to manage own team

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